#46785: "Interface not loading on iOS"

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riichimahjong #194806257

Qué aconteceu? Por favor selecciona debaixo

Nalgún momento, fun incapaz de acceder á interface do xogo

Qué aconteceu? Por favor selecciona debaixo

Nalgún momento, fun incapaz de acceder á interface do xogo

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Descrición detallada

• Qué había na pantalla cando se quedou bloqueado? (mensaxe de erro?, pantalla en blanco?, unha parte da interface do xogo?)
Parts of the screen appear and there are messages of Application loading and Connecting to your game.
• Cal é o teu navegador?
Safari v13.1

Historial de informes

19. Ago 2021 0:59 • Spiegel428 • O erro aínda non foi reproducido polos desenvolvedores:

N/A

19. Ago 2021 1:42 • gilthe • O erro aínda non foi reproducido polos desenvolvedores:

@Spiegel428 thanks for the report. Does this happen consistently on Safari v13.1? Do you know of other BGA games that display similar behavior with this combination of browser/device/OS?

I cannot easily test iOS/Safari but I can at least test a Webkit browser.

21. Ago 2021 2:10 • gilthe • O erro aínda non foi reproducido polos desenvolvedores:

I did test it on a Webkit browser on Linux, which works fine. I'd need more information (see previous post).

21. Ago 2021 14:07 • Spiegel428 • O erro aínda non foi reproducido polos desenvolvedores:

I'm sure I've seen it more than once in the past, but I couldn't remember details so I took a look at the bug list. Lost Ruins of Arnak seems to do the same (I checked by trying to spectate a game). I don't know that it's the same cause, though. I think that it happens when the loading gets interrupted for whatever reason.

Sorry I can't be of more help, good luck with it!

25. Set 2021 1:13 • gilthe • Os desenvolvedores requiren máis información para reproducir este erro:

I cannot do anything about this at the moment until someone points me in the right direction. Lots of BGA games seem to have different iOS issues (incl. high-profile ones), so it might be a problem I cannot actually solve.

25. Set 2021 3:25 • xjk_cn • Os desenvolvedores requiren máis información para reproducir este erro:

#196044064
#198217201

Sorry, an unexpected error has occurred...

Error while processing Database request (2.boardgamearena.com 25/09 03:24:22)

19. Out 2021 1:59 • gilthe • Os desenvolvedores requiren máis información para reproducir este erro:

Hi xjk_cn, sorry I saw this so late: this error is probably not iOS-related but was due to the update that broke ongoing games (I wrote a message to the game group in late September, I think it was the 25th).

23. Feb 2022 11:32 • Vikingattien • Os desenvolvedores requiren máis información para reproducir este erro:

Happened to me too on table #244828725 using Safari. Was met with “application loading”. Refreshing did not work and I could not open the menu to propose abandoning.

23. Feb 2022 22:20 • gilthe • Os desenvolvedores requiren máis información para reproducir este erro:

Hi Vikingattien, thanks for reporting. That seems like the original problem. Would love to solve it but still have no way of reproducing it, and it might be partially BGA framework-related.

21. Feb 2023 18:45 • Winter Forest • Os desenvolvedores requiren máis información para reproducir este erro:

#46785 , it shows my turn however system gave me nothing. It’s impossible to play because need to have a piece before I discard one of my own pieces.

21. Feb 2023 18:55 • Winter Forest • Os desenvolvedores requiren máis información para reproducir este erro:

Omg, It was my mistake to report a bug right before this one. I had many tune based play table. I called ‘phung’ and it takes awhile to process my call. And I totally forgot my call for this piece. All I have to do discard a piece my own.
Sorry guys for a confusing error report.
Thank you for your all efforts for arena. :)

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