#20150: "The game froze, the page went unresponsive."

3. Xul 2020 19:03 • Amannnnn • O erro aínda non foi reproducido polos desenvolvedores:

NA

20. Xul 2020 7:07 • Jojo759 • O erro aínda non foi reproducido polos desenvolvedores:

I ran out of time in this game because the interface was so slow and lagging. Every time I placed a tile I waited a long time before it actually placed it . As a result It made me run out in of time and the player expelled me . This happened to me once already and now my karma points went from 55 to 28 . I would like to have my points restored and the bugs to be fixed .

31. Xul 2020 18:49 • Articsoka • O erro aínda non foi reproducido polos desenvolvedores:

Also happened to us, we can't skip the player in timeout, we get this message: No players are out of time at now

1. Ago 2020 12:24 • clov4mug • O erro aínda non foi reproducido polos desenvolvedores:

My karma points was deducted by -20 TWICE due to the same problem with carcassonne. I really like this game but has not been able to play it with the fear the same thing will happen again which further deduct my karma points. I just join this site in less than a month and I got so much karma points taken away from me. With less than 50 points, it is hard to join any table in any game. Now I understand the review my friends told me about how this site took karma points away too easily while it takes forever to gain just a little back. Please restore my karma point and fix the problem with carcassonne.

6. Ago 2020 10:02 • Chris Hoskins • O erro aínda non foi reproducido polos desenvolvedores:

I had the same issue on table Carcassonne #105346434 yesterday.

The game froze as I tried to place a tile and refreshing, restarting my device and trying to access on a different device made no difference resulting in a karma penalty...

7. Ago 2020 2:29 • Sven_Burger • O erro aínda non foi reproducido polos desenvolvedores:

I also had this bug on Carcassonne #105384549. For me, I started a 2-player game, and then I couldn't place my first tile. The gray areas did not appear and my cursor would not move away from the 4-direction arrow.

I closed and reopened my Google Tab (Version 84.0.4147.105 (Official Build) (64-bit)) and the status was the same when re-entering.

I even tried (gasp) Microsoft Edge and logged in - and it was still the same.

I'm also not sure if this froze the chat, but my opponent never responded when I tried to concede the game. I explained to him that I was having technical issues but he never responded. I had no choice but to cancel the game.

Can this be corrected? I'd like my perfect reputation back - I work hard on this!

15. Ago 2020 21:04 • Shifu25 • O erro aínda non foi reproducido polos desenvolvedores:

Twice or thrice it happened to me that Carcassonne game got stuck. Once I tried it on my IOS device. OS is 13.6. I got Karma penalty for none of my faults. I am usually a fas player. There seems a bug in the game or something. Refreshing didn’t solve anything. I made me lose more time instead. I don’t have a screenshot now but I’ll definitely take it if it happens again.

28. Ago 2020 20:07 • Gurudada • O erro aínda non foi reproducido polos desenvolvedores:

In the middle of the game everything froze. I am on a Mac OS. Refresh usually does the trick but not this time. It allowed to go back into the game, but still not play a tile. The timer kept going. I was able to let my oppenent know what was going on in chat. Tried refreshing again and it would not let me go back to the game (clicking on the red button did nothing.) I was informed I had abandoned the game.

The next game I started wouldn't let me join either. I logged out and restarted my browser (Firefox), but by that time the game had been cancelled. I logged out and left for a few hours. When I returned I was able to play normally again.

I don't really care about the karma points, they climb back up pretty fast. But this wasn't an issue with my network. Other pages opened fine. I don't know if you can cross reference the chat from that game to find exactly when it froze. Anyway, love the game and love the site. Thanks for all you do!!!

5. Set 2020 16:05 • 95KitKat • O erro aínda non foi reproducido polos desenvolvedores:

This has happened a few times on this game for me and I am loosing karma due to the page freezing. Please can this be resolved as I love playing the game here but I'm hesitant to keep returning if it keeps freezing. Many Thanks

27. Set 2020 9:55 • Danyjos67 • O erro aínda non foi reproducido polos desenvolvedores:

I had this bug also, yesterday (boardgamearena.com/table?table=114262371).
The game was frozen when it was my turn and I could not go back or close the bga window to restart the application... I usually do this each time it occurs, but not possible this time. . I was playing with a tablet (2 months old) on Android. The only solution I found not to be expulsed because of the time delay was to play with my phone... And here, it worked even while the game was still frozen in my tablet.
Thanks to find a solution

28. Set 2020 16:42 • RBESTIA • O erro aínda non foi reproducido polos desenvolvedores:

90% выходов из игры было по причине зависания сайта .. И я почти заметила закономерность.. Если до своего хода поставить тайтл на предложенное место , но другой игрок займет его и оставить в данном месте будет невозможно , сайт зависает . Спасает только открыть сайт с телефона и временно продолжить игру на нем . Через минут 5-10 отвисает сайт и его можно открыть заново. Но если телефона нет под рукой , сделать ничего невозможно и выкидывает из игры со штрафом.

23. Out 2020 22:53 • hillarywins • O erro aínda non foi reproducido polos desenvolvedores:

I had this issue also!

10. Dec 2020 2:32 • Lucia1950 • O erro aínda non foi reproducido polos desenvolvedores:

Game had Frozen today, the page was stuck and after refresh the table was vanished. I had penalty. My connection is very food, only this game had this problem.

13. Dec 2020 7:57 • Maryl28 • O erro aínda non foi reproducido polos desenvolvedores:

Table #130973836
Coup #97
Progression 38%
Google Chrome
Same issue. The game froze, impossible to act or move in the game. I tried to refresh several times the page but no answer, it still indicated that an other player had to play. After 10 minutes, refreshing worked and indicated me that I had been expelled as out of time. Bad score for my reliability!...

19. Dec 2020 18:49 • Paramicha • O erro aínda non foi reproducido polos desenvolvedores:

I got stuck and got bad ratings because of this bug

20. Dec 2020 20:14 • nocturnegold • O erro aínda non foi reproducido polos desenvolvedores:

On google chrome/ windows 10 game suddenly stuck on my turn and would not respond no matter how many times I tried to place a tile. (#132756774) Not my internet connection because I was able to get into game on another browser, however by the time I logged back in I had been expelled from game and lost my karma. I am a new player and this was very off putting. Thank you for all your hard work!

23. Dec 2020 6:22 • jmfreedly • O erro aínda non foi reproducido polos desenvolvedores:

Game froze several times and would not refresh. Using iPhone. Had to switch devices, turn timed out and I was expelled from the game. Could not rejoin. Please reverse ELO penalty. Thanks.

4. Xan 2021 19:51 • Free Minds • O erro aínda non foi reproducido polos desenvolvedores:

The game froze, I could not move a thing.
The other one could not move either.

I lost the game??
And know I got 20 pont’s minus??

Not my fould!

6. Xan 2021 9:55 • giocrow • O erro aínda non foi reproducido polos desenvolvedores:

Yes, same problem, happened twice, game #136194689 and #136995297.

First three days ago with the pc, yesterday night happened with my Samsung.
It frozen and you cannot do anything else. The time missing for your move freeze, and you cannot do anything.
I run out of time e lose the match so my rating is very bad now, and being a new player, this is a very bad thing. Hope could be reverse the penalties of both matches and that they will solve it as soon as possible.

7. Xan 2021 7:48 • Lucia1950 • O erro aínda non foi reproducido polos desenvolvedores:

Succede anche a me stesso.
F5 non risolve evengo espulso e prendo penalità ma è il gioco che non risponde.

9. Xan 2021 21:49 • newbie78 • O erro aínda non foi reproducido polos desenvolvedores:

The page went unresponsive, the move did not register, the game froze and I couldn't do anything. I tried refreshing the page and also tried accessing the page through another device but could not.

The move did not register, the page was stuck, I refreshed and it was blank then.

Please resolve and reverse the ELO penalty that I received

13. Xan 2021 1:23 • billywonka • O erro aínda non foi reproducido polos desenvolvedores:

Complete crash, restart browser, crash again and again, until game is over / This has happened to me more than 15 times - FIREFOX browser

22. Xan 2021 3:27 • spackmam • O erro aínda non foi reproducido polos desenvolvedores:

Page went unresponsive and I wasn't able to finish the game. Chrome browser.

9. Feb 2021 21:42 • Mr Dude • O erro aínda non foi reproducido polos desenvolvedores:

The game apparently started as I was reported as not taking a turn but it never even loaded for me to see the field.

10. Feb 2021 7:49 • celanindy • O erro aínda non foi reproducido polos desenvolvedores:

Cela fait 2 fois que j’ai du mal à jouer, l’ecran se fige et je ne peux jouer mon tour dans les temps, ce qui fait que je me suis fait exclure de la partie alors que j’essayait de jouer mais je ne pouvais pas.

14. Feb 2021 18:53 • lesrebelles • O erro aínda non foi reproducido polos desenvolvedores:

J'ai été éjecté du jeu alors que j'avais placé ma tuile dans les temps. Ensuite, j'ai eu des propositions pour jouer à des tables de jeux que je n'avais pas sélectionné. C'est la première fois que cela se produit.

2. Mar 2021 20:01 • Hulina • O erro aínda non foi reproducido polos desenvolvedores:

I also had the same problem yesterday (everything freezes during my turn and I could not continue the game.) It happened when my opponent put his piece adjacent to the place I had put mine in advance for my next move. After his piece my place was no more valid for my piece. After his move I could no more do anything. I also got a penalty even though I did not end the game.

3. Mar 2021 21:52 • Papa Gee • O erro aínda non foi reproducido polos desenvolvedores:

Same problem as "Hulina". I had placed a tile provisionally. Opponent placed a tile making my provisional placement no longer possible. Screen froze and I was unable to move the tile. Kicked out of game and penalized for excess time. This has happened to me twice.

15. Mar 2021 19:22 • Bagge0 • O erro aínda non foi reproducido polos desenvolvedores:

I putted my tile already before my turn and then the player before me putted a volcano next to it so my tile didnt fit anymore.. the dragon showed up but then the page became unresponsive, i was unable to turn/move my tile even refresh didnt work, I think maybe related to the fact that my tile was already put before and the dragon showed up.. I have a screenshot if needed

15. Mar 2021 21:09 • Bagge0 • O erro aínda non foi reproducido polos desenvolvedores:

In fact my problem was exactly the same as the 2 above from Hulina and Papa Gee..

19. Mar 2021 10:48 • ello27 • O erro aínda non foi reproducido polos desenvolvedores:

.

5. Abr 2021 17:55 • Free Minds • O erro aínda non foi reproducido polos desenvolvedores:

Het spel bleef bezig de zet af te maken en de tijd liep maar door.
Hopelijk kost het me geen punten?

9. Abr 2021 13:18 • Gurlen • O erro aínda non foi reproducido polos desenvolvedores:

Same here on game 162630168

9. Abr 2021 13:21 • Benway • O erro aínda non foi reproducido polos desenvolvedores:

Same here on game 162630168

24. Abr 2021 8:39 • aggie1105 • O erro aínda non foi reproducido polos desenvolvedores:

#166581890

The page went unresponsive, the move did not register, the game froze and I couldn't do anything. I tried refreshing the page and also tried accessing the page through another device but could not.

The move did not register, the page was stuck, I refreshed and it was blank then.

Please resolve and reverse the ELO penalty that I received.

aggie1105

29. Abr 2021 7:41 • Free Minds • O erro aínda non foi reproducido polos desenvolvedores:

Bleef wachten op zet van vorige speler, ineens had ik het spel verlaten?

1. Mai 2021 20:54 • Lady V • O erro aínda non foi reproducido polos desenvolvedores:

La page restait bloquée en chargement, j'ai été expulsée pour ne pas avoir joué dans les temps.

1. Mai 2021 20:57 • Lady V • O erro aínda non foi reproducido polos desenvolvedores:

C'était suite à un placement provisoire de ma tuile.

7. Xuñ 2021 20:24 • Ax109 • O erro aínda non foi reproducido polos desenvolvedores:

I sometimes have had the same problem, but when I refresh it, it goes back to normal.

16. Xuñ 2021 2:24 • kb15236 • O erro aínda non foi reproducido polos desenvolvedores:

boardgamearena.com/table?table=180525112

Game is frozen and me and my opponent are both locked out. Cannot access game to change to turn based. Not able to play any other games currently until resolved.

22. Xuñ 2021 23:05 • Lonisevan • O erro aínda non foi reproducido polos desenvolvedores:

Table #182118711

19. Xul 2021 22:30 • kingadanuta • O erro aínda non foi reproducido polos desenvolvedores:

Today happened twice then my screen was frozen and I wasn't able make a move or refresh page. Only thing I could do was closing browser. My internet was working correct, I've checked on other pages. I'm using Opera. I received punishment for quitting game each time and I feel hurt, because it wasn't my fault!
Please resolve and reverse the ELO penalty that I received.

3. Ago 2021 20:53 • Tomtonka • O erro aínda non foi reproducido polos desenvolvedores:

Carcassonne #191750041
My game not be started, IT was be frozen, today second yet And i lost my reputation -40 :/ internet And phone the same all time. Please back my reputation. Play very often.

7. Ago 2021 18:53 • matin9093 • O erro aínda non foi reproducido polos desenvolvedores:

Cela m'est aussi arrivé et j'ai perdu des points à cause de cela.
Cela arrive toujours lorsqu'on exclu un pion d'une ville qui a le bâtisseur, le bâtisseur n'est pas exclu et donc en rafraichissant, cela plante.

22. Ago 2021 7:16 • Ruapadi • O erro aínda non foi reproducido polos desenvolvedores:

Just had this happen to me as well.

1. Set 2021 20:22 • Hellogark • O erro aínda non foi reproducido polos desenvolvedores:

I'm playing in this table 193134561, the page keeps freezing and not loading

1. Set 2021 20:57 • Hellogark • O erro aínda non foi reproducido polos desenvolvedores:

It seems that the problem is with firefox, in chrome works normally.

2. Set 2021 0:33 • MrsDuckyFuzzles • O erro aínda non foi reproducido polos desenvolvedores:

I have had three games since yesterday completely freeze on me and nearly crash my chrome. I've cleared the cache and uninstalled intensive apps i dont use but its having no impact. I now have less than 50%.

29. Set 2021 1:31 • GregKroleski • O erro aínda non foi reproducido polos desenvolvedores:

This happens to me when I'm using the preview mode and the other players places a tile in a way that makes my preview move invalid. Seems like a stack overload happens and I can't get back to the website until I get kicked. It is super frustrating.

27. Out 2021 15:44 • attilalure • O erro aínda non foi reproducido polos desenvolvedores:

Browser
Safari

12. Nov 2021 20:40 • Clodecker • O erro aínda non foi reproducido polos desenvolvedores:

This happened to me too, on the Android app
No button at all were working anymore, and when I refreshed, nothing changed. I had to kill the app and got a penalty...

16. Nov 2021 11:45 • Clodecker • O erro aínda non foi reproducido polos desenvolvedores:

Again! Getting a lower reputation because your Android app is bugged is really frustrating! I won't use anymore, and i'll uninstall. I cannot finish a Carcasonn game on it, and I don't want to try something else, because the same issue seems to always happen! After some time in the game, at one point nothing responds anymore, it's all froze and I cannot finish my game...

27. Nov 2021 0:24 • Johnny Chong • O erro aínda non foi reproducido polos desenvolvedores:

cross-posting my bug here, sounds the same as many posters (game interface noninteractive)
bug?id=53808

23. Dec 2021 3:28 • Caties • O erro aínda non foi reproducido polos desenvolvedores:

Quando posiciona-se uma peça para a jogada seguinte, mas um outro jogador colocar a sua peça no mesmo lugar, o jogo trava. Já aconteceu várias vezes. F5 demora a funcionar, ou apenas reiniciando o navegador.

28. Xan 2022 17:17 • OlgaUroshleva • O erro aínda non foi reproducido polos desenvolvedores:

The game table #236752287. In some time, the game was frozing and unresponsible. I couldn't acting nothing. F5 didn't help. The problem was only one time (only with Carcassonne), but after this incident I have decided not play in the Carcassonne. May be this problem is permanent or often, I don't know.
Before the game stop responsible, I had another problem. The game was giving me extremely short time for my turn (about 5-10 seconds).

11. Mar 2022 15:58 • r88745621 • O erro aínda non foi reproducido polos desenvolvedores:

I'm playing in this table #249362789, the page keeps freezing and not loading
Please resolve and reverse the ELO penalty that I received.
Thanks,

16. Mar 2022 19:46 • Lisa Biba • O erro aínda non foi reproducido polos desenvolvedores:

It happened sometimes especially in fin moves. The game freezes and nothing cab done. It happened to me at least three times durin last month

2. Abr 2022 22:34 • Ptijoueur86 • O erro aínda non foi reproducido polos desenvolvedores:

it happened yesterday and I lost 20 points...

6. Abr 2022 13:08 • stanize • O erro aínda non foi reproducido polos desenvolvedores:

The page froze, and F5 did not work. I had to close the page and reopen the website in a new page, but then I was not able to access the game.

9. Abr 2022 17:36 • natalaaa • O erro aínda non foi reproducido polos desenvolvedores:

Zawiesił się obraz. brak możliwości wejścia do okna gry

13. Abr 2022 22:34 • avf198 • O erro aínda non foi reproducido polos desenvolvedores:

Не было никаких сообщений об ошибке, но игра реагировала на любое моё действие с большим запозданием. Я смог сделать всего 2 хода, и моё время (2 минуты) истекло. Ни в одной из предыдущих моих игр такого не происходило.

17. Abr 2022 6:00 • Balentius • O erro aínda non foi reproducido polos desenvolvedores:

Playing any game - or for that matter, getting into this forum post. Using Firefox (latest version). When I click on a link it will suddenly stop responding. Then, sometimes Firefox says that the page is slowing down the PC and I can stop it. Sometimes it just locks up.

Last time I sat and watched, and Firefox started using ~1GB of memory a minute until it used all of the available memory. Used task manager and killed it at that point.

Windows 11 if that makes any difference...

Once I'm in a game it runs fine, it just seems to happen when I click on site links. Has been happening for the past 2 weeks now.

1. Mai 2022 18:07 • Lisa Biba • O erro aínda non foi reproducido polos desenvolvedores:

It happened to me 5_6 times atleast. In the last part of the game the interface froze and it was not possible to do anything, therefore I was expelled

13. Mai 2022 13:31 • RuthBe • O erro aínda non foi reproducido polos desenvolvedores:

We played for a few minutes, then the game suddenly stopped and I could not update the page, I had internet other pages worked

28. Mai 2022 17:25 • maemime • O erro aínda non foi reproducido polos desenvolvedores:

Game froze on my first play and went nonresponsive. Reloading the page did not help. I have not had this issue with any other BGG games, so I don't think its the connection. I checked my internet speed and it was excellent, other websites had no problem loading.

6. Xuñ 2022 1:17 • ceolchick • O erro aínda non foi reproducido polos desenvolvedores:

My Game completely froze then disappeared!!!

6. Ago 2022 8:48 • mikim • O erro aínda non foi reproducido polos desenvolvedores:

Error Bad Gateway on table 287758740

22. Ago 2022 19:32 • leodavinci • O erro aínda non foi reproducido polos desenvolvedores:

#293746485
imgur.com/a/PSC9XwK

9. Set 2022 19:44 • sschkmp • O erro aínda non foi reproducido polos desenvolvedores:

Happens on the mobile app for me. Twice up to now. seems to be related to selecting the tile for the next move in the exact moment when the other players finishes the move

20. Set 2022 21:10 • 22p • O erro aínda non foi reproducido polos desenvolvedores:

the BGA website went down and was frozen.

when I returned I saw a sign that BGA is experiencing difficulties and all ELO lost will be returned.

But I am still waiting for the reapration and the return of the 19 ELO points stolen because of these frozen bugs:

Table 301603768 exactly 19 elo points were stolen from me

waiting for my ELO points to be given back

7. Out 2022 15:11 • ReblScum • O erro aínda non foi reproducido polos desenvolvedores:

This happened to me upon initiation of a new game. It occurred 3 times within a span of about 15 minutes today. I didn’t even know the games had loaded for my opponents. And I never received the usual notice, “oops. It looks like you were unable to finish a game.” All of a sudden my karma, which was 100% is now 50%. That stinks.

Below is the error message I got.

An important BGA module could not be found, and your game cannot be loaded.
You should try refreshing this page.
You may also try to switch to another language (English) as it may solve the issue.
Finally, if none of these work, please do the following : press F12, click on 'Network' on the new panel, press F5, take a screenshot, and report a bug.
Get out of here
Connecting to your game...
% tiles remaining£u;
•Type here to search
52°

21. Out 2022 20:22 • Karkas_Mar • O erro aínda non foi reproducido polos desenvolvedores:

Стол #310512390
Ход #220
Прогресс 61%
I had the same problem today in this game and received -10 and was expelled because of this mistake. F5 did not help

23. Out 2022 16:15 • RubySoho • O erro aínda non foi reproducido polos desenvolvedores:

Freezes relatively frequently (every few days) when I play on my iPAD. I keep losing my Karma points.

30. Out 2022 18:48 • beibicakes • O erro aínda non foi reproducido polos desenvolvedores:

Refreshing the page did not help. It just kept saying the site is not responding. Very sad, lost a lot of karma because i got expelled when I was unable to do anything.

6. Dec 2022 20:04 • RackamQC • O erro aínda non foi reproducido polos desenvolvedores:

toutes les tuiles sont devenus comme crypté de tout les couleurs , pixelisé. je ne pouvais voir quelle tuile j'avais et ou la posée.
je me suis fais expulsé de la partie alors que je signalais le problème aux autre joueur.

12. Dec 2022 13:40 • sobaaken • O erro aínda non foi reproducido polos desenvolvedores:

Table: #325902762
Link : boardgamearena.com/table?table=325902762
Move 95

The enemy placed the tile on the place where I was anticipating to place mine (before my turn). Eventually, this broke the game as I was unable to move/switch tile or reload the page. Could you please share the info what's happened?

28. Dec 2022 17:14 • Orange Y • O erro aínda non foi reproducido polos desenvolvedores:

#330058610
#330042855
#329770067
3場以上持續遊戲中與遊戲伺服器中斷無法進行下一步，每個動作步樹都需要F5整理頁面，導致名譽扣點
此狀況已持續4天

9. Xan 2023 21:50 • anouk23 • O erro aínda non foi reproducido polos desenvolvedores:

The game froze while playing in real time and it didn't restart fast enough. I then ran out of time and had a considerate loss of karma points.

12. Xan 2023 15:13 • kamelsk • O erro aínda non foi reproducido polos desenvolvedores:

I couldn’t refresh Obsession game that started and froze. Got penalty points when i login today.

19. Xan 2023 5:44 • catdad225 • O erro aínda non foi reproducido polos desenvolvedores:

Same happened to me when it was my turn. Red outline on my previous placed block wouldn't move and then everything froze, including the countdown clock. I would like my penalty points back.

Carcassonne #337906230

7. Feb 2023 22:31 • YuliaN13 • O erro aínda non foi reproducido polos desenvolvedores:

I couldn’t refresh. Got penalty and couldn’t join the game after! I was winning but was expelled from the game :(

11. Mar 2023 18:10 • Ekatista • O erro aínda non foi reproducido polos desenvolvedores:

I agree with player catdad225. The same thing happened to me. The red outline on my screen didn't move, and then everything froze, including the countdown clock. I want my penalty points back. But I can tell at what point this error occurs. If I pre-set my tile on the playing field before the start of my turn. And in this case, if the previous player places his tile and blocks mine, then my game stops and I get a penalty. This has happened several times already. I will try not to expose my tiles in advance.

18. Mar 2023 13:50 • xiequanquan • O erro aínda non foi reproducido polos desenvolvedores:

缺少模块

27. Mar 2023 21:06 • MBSBudel • O erro aínda non foi reproducido polos desenvolvedores:

Froze and i could not refresh and got a penalty. Happened twice today.

10. Abr 2023 3:37 • Kureikati • O erro aínda non foi reproducido polos desenvolvedores:

This hit in the middle of a game. My side said another player's time was going to expire, then the warning came up on my end. Now I'm the one suffering the karma hit

19. Abr 2023 17:07 • MrsDuckyFuzzles • O erro aínda non foi reproducido polos desenvolvedores:

game froze, bga wouldnt reload, by the time it did two mins had passed and i had been expelled, lostkrma points

3. Mai 2023 15:44 • Spudley99 • O erro aínda non foi reproducido polos desenvolvedores:

Table ID was 373399851

I was playing a game of Carcassonne.

I played a tile too early. The game allows you to do this (which is good, though obviously you can't confirm till your turn), but there is a severe bug: if the tile clashes with a tile played by your opponent, it can lock up the game and sometimes the whole browser.

That happened for me in this game, and by the time I managed to get back control of the browser my opponent had booted me out of the game.

I don't think it's fair to penalise me for this, so If possible, please can I have the penalty revoked.

8. Ago 2023 23:13 • Unne • O erro aínda non foi reproducido polos desenvolvedores:

The game frozed, F5 did not help.

13. Ago 2023 23:28 • mabcats • O erro aínda non foi reproducido polos desenvolvedores:

Game froze

24. Set 2023 0:32 • Hartley Ward • O erro aínda non foi reproducido polos desenvolvedores:

People are reporting the same problem I had, the game became unresponsive and I tried to make my move, I refreshed several times and it wouldn't let me place I tile. I got penalised! This isn't fair. My internet was fine, I had played Catan before and I played Catan afterwards with no problems.

11. Out 2023 19:34 • alesiv • O erro aínda non foi reproducido polos desenvolvedores:

The web page get frozen while I was waiting for my turn. But it seems that it worked well because the crono worked fine. But the turn did not switch to me. And I did not know the turn switched to me.

25. Out 2023 6:05 • Vinicolee • O erro aínda non foi reproducido polos desenvolvedores:

Game became unresponsive, kept getting a message about the waiting on server, only played about 3 moves and got the message consistently, including another saying move was being recorded, then it wasn't, and I'd be back where I started. Couldn't play, timed out, and was expelled from the game. Same thing happened recently, so I'm down 20 ELO points. VERY FRUSTRATING and seems unfair. It was game #431900839.

29. Out 2023 23:21 • Lorenza10 • O erro aínda non foi reproducido polos desenvolvedores:

Le jeu s'est bloqué, je ne pouvais pas placer ma tuile à aucun endroit autorisé. J'ai raffraîchi la page sans succès, même le chronomètre s'est arrêté, tout était figé.
Jusqu'à ce que je me fasse éjecter !

31. Out 2023 14:09 • JOPAT17 • O erro aínda non foi reproducido polos desenvolvedores:

blacage aucune fonction ne repondait

31. Out 2023 14:10 • JOPAT17 • O erro aínda non foi reproducido polos desenvolvedores:

blocage plus possible de jouer

31. Out 2023 14:10 • JOPAT17 • O erro aínda non foi reproducido polos desenvolvedores:

blocage plus possible de jouer

1. Nov 2023 21:17 • Lorenza10 • O erro aínda non foi reproducido polos desenvolvedores:

Une fois ma tuile posée, l'interface me demandait de confirmer l'emplacement, quand je cliquais pour confirmer, il s'affichait "envoi du coup au serveur" puis de nouveau je devais confirmer, etc. sans fin. JPendant tout ce temps, le décompte de temps se poursuivait... ! Jusqu'à que je sois expulsée !

C'était presque la fin du jeu et j'étais en tête ! C'est vraiment rageant.

C'est la 2ème fois que cela se produit pour moi avec ce jeu.
J'utilise Firefox pour information, et je n'ai pas rencontré de problèmes avec les autres jeux.

12. Nov 2023 2:46 • jeremiah2020 • O erro aínda non foi reproducido polos desenvolvedores:

發生兩場了

28. Nov 2023 22:16 • Es2000 • O erro aínda non foi reproducido polos desenvolvedores:

Game froze. f5 didn't help. It's now for a month a problem, so please help...

30. Nov 2023 4:02 • Viana • O erro aínda non foi reproducido polos desenvolvedores:

First it looked like the other person wasn't playing. Their clock was ticking down, the page showed it was still their turn. At some point I became suspicious and tried refreshing the page. I ended up with a black screen telling me that the server couldn't be reached. I've been using safari and tried logging in with firefox. Same issue. I also tried logging in with my iPhone - same issue. When I could finally access the page again I've been dispelled.

Please reverse my karma penalty, thanks.

30. Nov 2023 4:05 • Viana • O erro aínda non foi reproducido polos desenvolvedores:

First it looked like the other person wasn't playing. Their clock was ticking down, the page showed it was still their turn. At some point I became suspicious and tried refreshing the page. I ended up with a black screen telling me that the server couldn't be reached. I've been using safari and tried logging in with firefox. Same issue. I also tried logging in with my iPhone - same issue. When I could finally access the page again I've been dispelled.
During all of this my internet connection was stable. I could access other websites and only had issues with Boardgame Arena

Please reverse my karma penalty, thanks.

5. Dec 2023 23:30 • Hardgamer001 • O erro aínda non foi reproducido polos desenvolvedores:

While I played, the game froze. I could not do nothing. I tried refresh the app but nothing work. I receive a penalty but I didn't left the game. I ask you to restore my points. Thank you.

16. Xan 2024 4:19 • C-player • O erro aínda non foi reproducido polos desenvolvedores:

Impossible to use BGA. Nothing is working properly. Problem-solving is slow. I will endure some days before moving to some other platform

19. Xan 2024 3:25 • ShanLeeI • O erro aínda non foi reproducido polos desenvolvedores:

Exactly the same- game froze and we had 12 tiles left. Opponent kicked me out the minute he was able to. I could not do anything. Refreshed many times.

6. Feb 2024 14:33 • Janice CDNKIWI • O erro aínda non foi reproducido polos desenvolvedores:

I wish I had taken a screenshot! The game stopped working and I wasn't even able to message the person I was playing with. I tried refreshing the page and nothing happened....

Thanks for the work you do.

8. Abr 2024 23:07 • CARX • O erro aínda non foi reproducido polos desenvolvedores:

I couldn't click anywhere in the app during the bug. I've tried to click all the buttons in the app and none worked, so I had to close the app. At the time the bug happened I placed my next piece in the game waiting the other player does he's move, but he placed his piece side by side I was waiting for confirm mine and when it turns to my way to play nothing else worked at the BGA app.

18. Abr 2024 23:30 • Onill • O erro aínda non foi reproducido polos desenvolvedores:

The move was not registered And the screen was frozen.
I had to go out from the Game but then I was expelled.

4. Mai 2024 22:13 • spritemaster • O erro aínda non foi reproducido polos desenvolvedores:

Table 508480627. One player using a Chromebook got messages saying that their move was being recorded, then a server disconnect error. This happened after every tile or meeple placement. Their Internet connection was stable (we had a video call between us all while this was happening). They could only play by pressing F5 every time a tile or meeple was placed, and their timer continued until the game reloaded. They reported that this happened in a previous Carcasonne game, but no other BGA games (verified, as we play regularly).

At one point, a second player using Firefox on PC got the same error messages after placing a tile. The game then asked the first player to place a meeple, instead of the second player (illegal move). Both these players screens then went blank and both had to press F5 before the game would continue.

A third player (also Firefox on PC) was not affected at all.

8. Mai 2024 7:56 • Raven099 • O erro aínda non foi reproducido polos desenvolvedores:

#509608691

Restart the PC wont solve the problem.

26. Mai 2024 23:38 • PumpkinLatte • O erro aínda non foi reproducido polos desenvolvedores:

The game suddenly froze. Not the first time it happens

15. Xuñ 2024 20:49 • Noodles678 • O erro aínda non foi reproducido polos desenvolvedores:

Screen froze. No buttons worked.

3. Xul 2024 2:10 • SayuriSwan • O erro aínda non foi reproducido polos desenvolvedores:

Same to me! Happened just now:
Table #532637323
Coup #113
Progression 80%

I couldn't see the tile (it was invisible), every avaible move was highlighted, when I tried to place the tile randomely it did nothing, tried refreshing the page and quitting the website to come back to the game multiple times.

Got a time penalty for it.

I have Firefox (if it helps)

3. Xul 2024 23:26 • Jer1010 • O erro aínda non foi reproducido polos desenvolvedores:

#532581225
le temps ne bougeait pas et c'était indiqué que joueur avant moi n'avait pas fini de jouer !!!

14. Xul 2024 5:24 • kavcos • O erro aínda non foi reproducido polos desenvolvedores:

Game has frozen multiple times recently on me. Now has affected my karma and can't play in the arena. Very annoying 😑

12. Ago 2024 10:46 • PlatypusTensei • O erro aínda non foi reproducido polos desenvolvedores:

SAme!
Try to pass and always said error and push F5

8. Set 2024 8:16 • MrMidnight1 • O erro aínda non foi reproducido polos desenvolvedores:

i'm so tired of this bug, lose bunch of points and karma rate already

11. Set 2024 22:13 • nayahunt • O erro aínda non foi reproducido polos desenvolvedores:

I have lost my ELO.. because i want to play but i was waiti g for the table... A lot of time.. because dont say that i have in the table....the screen was frozen... And i dont know. This week it happens a lot of times... I cannot play because that. After.. appears the mesaqge of the platform.. sayint that you have lost the ELO.. abd says that it hadnt problem i tne platform... Amazing...

20. Set 2024 23:22 • Andreas66 • O erro aínda non foi reproducido polos desenvolvedores:

The problem occurred when I placed my card on a square before my turn, then another player played in the same square and the game went unresponsive.

22. Out 2024 21:45 • Choirmou59 • O erro aínda non foi reproducido polos desenvolvedores:

I had the same bug same way.

==>
The problem occurred when I placed my card on a square before my turn, then another player played in the same square and the game went unresponsive.

28. Out 2024 12:52 • Myrja • O erro aínda non foi reproducido polos desenvolvedores:

F5 solved the problem, but was too late...

7. Nov 2024 12:32 • FauBaRR • O erro aínda non foi reproducido polos desenvolvedores:

boardgamearena.com/table?table=585668227

the website itself froze for a moment, the connection was good and I even accessed the other pages normally, I was already finishing the game. I demand at least to recover the ELO points missing in my game, even if it is 20 points to add.

8. Dec 2024 6:20 • stanley boski • O erro aínda non foi reproducido polos desenvolvedores:

błąd serwera

9. Dec 2024 18:35 • Paulinevan3 • O erro aínda non foi reproducido polos desenvolvedores:

boardgamearena.com/10/catan?table=595590988

Cant open the table. other table's i can open.

13. Dec 2024 7:06 • CanisMajor85 • O erro aínda non foi reproducido polos desenvolvedores:

Game froze with the appearance that another player had passed the time limit as I was being prompted to skip the player several times. Apparently they had taken their move and I was the one who ran out of time unknowingly and was booted from the game.

27. Dec 2024 21:29 • Paulinevan3 • O erro aínda non foi reproducido polos desenvolvedores:

Ik hope BGA will do something on it. I have one 'game' what stays already 2 month without i can open it.

28. Dec 2024 6:07 • NewEngland2Cali • O erro aínda non foi reproducido polos desenvolvedores:

The page froze, and my web browser reported the page as "unresponsive." I chose to "wait" but it did not recover. I tried to reload the page, and it did not reload. I opened a new tab to go to the homepage, and that did not load either.

28. Dec 2024 8:45 • Paulinevan3 • O erro aínda non foi reproducido polos desenvolvedores:

Next table it’s my turn, but can’t open:

boardgamearena.com/10/catan?table=595590988

Next table starts I gues 2 months ago and is still frozen since 3 weeks.
boardgamearena.com/10/catan?table=595590988

28. Dec 2024 12:58 • Shazam54 • O erro aínda non foi reproducido polos desenvolvedores:

Impossible de jouer page completement disparu j'ai essayé de mon telephone application non disponible, le site ne fonctionnait pas alors que les autres apllications de mon telephone fonctionnait tout, j'ai été pénalisé d'une partie, en plus je gagnais.

30. Dec 2024 9:26 • Fritteman • O erro aínda non foi reproducido polos desenvolvedores:

3 of my last 4 games just froze. Was not able to reconnect. Can you please take away my penalty?
#608184923
#608170269
#606984275

5. Xan 2025 0:42 • milomom • O erro aínda non foi reproducido polos desenvolvedores:

My game froze, I want my karma back!
#610743824
imgur.com/a/KyWbZhm
The piece was in the wrong place and I couldn't move it anywhere on the screen

20. Xan 2025 20:02 • Dr0Raged • O erro aínda non foi reproducido polos desenvolvedores:

#617993893
#618004221

For the first table Id the game froze and the entire tab went unresponsive until the match ended.
The second game the same thing had happened but after 3 ish minutes it became responsive and I was able to continue the game

21. Xan 2025 18:51 • MultiGrinZ • O erro aínda non foi reproducido polos desenvolvedores:

Game frozen, no buttons work ... now I got n penalty...

31. Xan 2025 16:04 • lincoln9818 • O erro aínda non foi reproducido polos desenvolvedores:

boardgamearena.com/15/luxor?table=622771147

same for this game too, i cannot get in and it interrupts my another turn base games..

3. Feb 2025 10:45 • lissnothing • O erro aínda non foi reproducido polos desenvolvedores:

I had the exact same issue yesterday!
I was at 19% of Carcassonne #624583817 and the game froze, there was nothing I could do. Now the system gave me a karma penalty with a "someone left the game before the end" explanation, but when the game began to work again it was already finished.

10. Feb 2025 2:23 • nostalgic-Melindamar • O erro aínda non foi reproducido polos desenvolvedores:

I didnt pick the menu card but said i had to pick one of the four cards but there were no cards to pick and it froze on that screen I refreshed it and everything. My reputation should not be effected it waws a game glitvh

10. Feb 2025 2:23 • nostalgic-Melindamar • O erro aínda non foi reproducido polos desenvolvedores:

I didnt pick the menu card but said i had to pick one of the four cards but there were no cards to pick and it froze on that screen I refreshed it and everything. My reputation should not be effected it waws a game glitvh

13. Feb 2025 14:51 • Unita88 • O erro aínda non foi reproducido polos desenvolvedores:

I was waiting for a long time for Solo Arena and when the game begin, BGA doesn't allow me to join... I've been expulsed and lost points of karma! Very unfair...

Table - Solo #629645102

14. Feb 2025 4:35 • twistedslug • O erro aínda non foi reproducido polos desenvolvedores:

I tried three times today to play Wingspan, all three times super-slow, unplayable.
Laptop fan running hard.
I'm in Chrome on Mac.

27. Feb 2025 23:29 • Dubydoo • O erro aínda non foi reproducido polos desenvolvedores:

I got kicked out and could log back to site.... several times and my Karma is taking a beating

2. Mar 2025 4:01 • memich • O erro aínda non foi reproducido polos desenvolvedores:

Hi; Please reverse my penalty since the game froze and nothing I could do would let me make my move. I was even in a great position to win, drat.
thanks kindly
michel cabardos

2. Mar 2025 4:03 • memich • O erro aínda non foi reproducido polos desenvolvedores:

Please reverse my penalty since the game froze and would not let me play my turn. I was even in a wining position, drat.
thanks kindly
Michel Cabardos

6. Mar 2025 5:17 • Ollusia • O erro aínda non foi reproducido polos desenvolvedores:

I had to click a dozen of times on each button before the game responded, which took a lot of time and ended up with my clock going red. It is not a fair penalty since I was trying to make my move immediately when it was my turn. Please remove this penalty from my account.

Also, the screen was getting misaligned all the time on my mobile device.

imgur.com/a/eaezaL9

7. Mar 2025 23:25 • Hattusilis_III • O erro aínda non foi reproducido polos desenvolvedores:

I've seen this three times in games now - twice for me. The game freezes at 10% loading and there is nothing you can do to fix it.

7. Mar 2025 23:27 • Hattusilis_III • O erro aínda non foi reproducido polos desenvolvedores:

<a href="ibb.co/n8P3B60V"><img src="i.ibb.co/bRbHFQ3y/IMG-1192.jpg" alt="IMG-1192" border="0"></a><br /><a target='_blank' href='imgbb.com/'>a quick photo</a><br />

7. Mar 2025 23:28 • Hattusilis_III • O erro aínda non foi reproducido polos desenvolvedores:

ibb.co/n8P3B60V

18. Mar 2025 16:14 • The Final Countdown • O erro aínda non foi reproducido polos desenvolvedores:

boardgamearena.com/table?table=645782269

Same problem here.

18. Mar 2025 16:31 • The Final Countdown • O erro aínda non foi reproducido polos desenvolvedores:

I tried F5, I tried other browser, I tried other device. It also happen playing Terraforming Mars few days ago in other account.

Please, give me back my ELO points.

boardgamearena.com/table?table=645782269

24. Mar 2025 18:25 • Le Sud de L Autre • O erro aínda non foi reproducido polos desenvolvedores:

Game froze when I had pre-positioned a tile while oponent was playing except he put his tile next to it to block me and i did not see as time was running short, so when i clicked confirme move the game froze

imgur.com/tDFcHgh

29. Mar 2025 1:32 • liliboop24 • O erro aínda non foi reproducido polos desenvolvedores:

A un moment donné, le jeu s'est bloqué sur: mise à jour de la position de jeu.
Je ne pouvais plus jouer ni rien faire.

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