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#125927: "Game froze and no action can be done"
fixed: O erro foi amañado
1
Sobre qué é este informe?
Qué aconteceu? Por favor selecciona debaixo
Nalgún momento, fun incapaz de acceder á interface do xogo
Descrición detallada
• Qué había na pantalla cando se quedou bloqueado? (mensaxe de erro?, pantalla en blanco?, unha parte da interface do xogo?)
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero.• Cal é o teu navegador?
Google Chrome v125
Historial de informes
2. Xuñ 2024 7:15 • tiagovip • O erro aínda non foi reproducido polos desenvolvedores:
Link to the picture taken of the game: imgur.com/a/3dJUCmI
2. Xuñ 2024 16:38 • 2_7182818 • Isto non é un erro:
Thank you for your report.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
2. Xuñ 2024 16:50 • tiagovip • Isto non é un erro:
Hello! Yes, the problem is still happening. I tried to reload several times. And it occurs both in the app as well as in the web.
Regards
Regards
2. Xuñ 2024 17:13 • 2_7182818 • O erro aínda non foi reproducido polos desenvolvedores:
Thank you for prompt response.
Then I need to contact BGA admin to know how to investigate this problem.
Then I need to contact BGA admin to know how to investigate this problem.
2. Xuñ 2024 19:44 • tiagovip • O erro aínda non foi reproducido polos desenvolvedores:
Thanks! If I can help with anything, let me know.
3. Xuñ 2024 17:17 • tiagovip • O erro aínda non foi reproducido polos desenvolvedores:
By the way, I'm keeping the game live. But it is being a hassle, as anytime I click in "next" in my per turn games, it goes to that match, and also now it says I'm out of time on it.
Thus, if this can be handled quickly, I thank you.
Thus, if this can be handled quickly, I thank you.
4. Xuñ 2024 15:25 • 2_7182818 • O erro foi comfirmado polos desenvolvedores:
Sorry for taking long.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
4. Xuñ 2024 15:41 • tiagovip • O erro foi comfirmado polos desenvolvedores:
I only remember drawing a second tile to use. Then I placed on a spot to see how it would go (trying places), but then the game didn't load. I refreshed, and was back in the game before I drew the tile. I drew it again (as I alredy knew what it was, and I was worry that if I did a different action, would break the game). The same thing happen, but now the loading never finished - maybe it was now, as you pointed out, considering I had 3 tiles, as I drew "twice" (even though it is the same tile, and for me, on the screen, only shows 2 tiles).
Anyway, I will leave the game, no worries.
Anyway, I will leave the game, no worries.
4. Xuñ 2024 16:42 • 2_7182818 • O erro foi comfirmado polos desenvolvedores:
Thank you for the information.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
28. Xuñ 2024 19:50 • 2_7182818 • O erro foi amañado:
I added verifying logic and output error log to investigate later.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
29. Xuñ 2024 5:41 • Ninon888 • O erro foi amañado:
I had exactly the same mistake.#128739. Description 4 Jun 2024 16:41 • tiagovip describes my situation exactly.
Engade a este informe
Por favor engade aquí calquera cousa que sexa relevante para reproducir este erro ou entender a túa suxestión:
- Outro DI de mesa / ID de movemento
- Premer F5 resolveu o problema?
- Apareceu o problema varias veces? Tódalas veces? Aleatoriamente?
- Se tes un pantallazo deste erro (boa práctica), podes usar Imgur.com para subilo e copiar/pegar a ligazón aquí.
